Introduction

The Conflict Management Expert Centre is an organisation that studies conflict in the broadest sense of the word. Conflict management and mediation are rapidly growing fields both nationally and internationally. Professions such as conflict manager and mediator need to be developed into mature professions and this requires theoretical and practical research, often of a multidisciplinary nature. The Conflict Management Expert Centre promotes research in conflict management and in this way hopes to contribute to the further development of the professions mentioned above.

The subjects we selected for 2004-2005 are:

We work together with both national and international organisations in the field of conflict management. At the moment, for instance, we are exploring the possibilities of the narrative approach to mediation in The Netherlands. We organize workshops in this fascinating orientation on mediation and are working on setting up a narrative mediation course in cooperation with John Winslade, one of the founders of narrative mediation, and with the California State University, San Bernadino.

With the German Institute SIKK (Institut für Kommunikatives Konfliktmanagement) we exchange expertise on victim-offender mediation, a form of mediation that yields very positive results in projects in Germany. It is interesting to map out the possibilities of victim-offender mediation in the Netherlands.

Gathering knowledge is one thing, sharing it is another. It is our firm belief that sharing knowledge promotes the cause of conflict management. We advise organisations on the kind of interventions that are most suitable to their problems and needs. We have built up a network of professionals in different fields to whom we can refer people seeking conflict management services. Apart from that we offer training to anyone interested in broadening their skills in conflict management and mediation.